Clinical Services Manager

6 days ago

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Oviva

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Oviva is a healthcare company that offers personalized weight loss programs and expert care, covered by the NHS, to help individuals achieve their health goals. Their programs combine medication, which studies have shown to help achieve substantial weight loss, with continuous remote support from a team of healthcare professionals, including doctors, dietitians, and psychologists. Oviva leverages technology through their app, enabling users to track their progress, receive tailored advice, and maintain a healthy routine. The company provides a convenient, effective path to weight management and has been recommended by NICE for delivering Tier 3 Weight Management services within the NHS framework.

Dietetics • Weight loss counselling • Telemedicine • Digital Health • MedTech

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

📡 Telecommunications

💰 $80M Series C on 2021-08

📋 Description

• Exciting opportunity for Clinical Services Manager at Oviva • Permanent full-time position • Join an organization providing accessible healthcare for weight-related conditions via innovative technology • Manage a team of Dietitians, Health Coaches, Psychologists and Wellbeing Practitioners • Oversee recruitment, onboarding, training, and performance management of team • Advocate for Clinical Services Team and lead improvement projects • Ensure high-quality care and support continuous improvement

🎯 Requirements

• At least 2 years line management experience • A coaching skill set to support people to develop and achieve performance goals • Adept at delivering feedback • Competent user of IT equipment and essential software (email, word processing, data input and analysis) • Excellent communication and interpersonal skills, with the ability to build rapport remotely • Evidence of strong problem solving and leadership skills as well as excellent verbal and written communication skills • Data and KPI driven - willing and able to use data to make decisions autonomously (upskilling themselves in interpreting data as needed) • Recognises areas for improvement and implements change in order to support us to achieve our mission • Experience handling complaints • Be able to prioritise when needed and work flexible hours to meet the needs of the service • Previous experience of working in a healthcare environment • Experience of managing remote teams in fast paced environments (desirable) • Experience interviewing and supporting new starters through induction and onboarding (desirable) • Experience of developing, implementing and managing projects (desirable) • Understanding of Clinical Governance systems and processes (desirable) • Experience using Rota & Scheduling IT systems (desirable)

🏖️ Benefits

• A comprehensive well-being program; including Healthcare Plan & Employee Assistance Program • We embrace flexibility & remote working • Equipment allowance to support your home working set up • Competitive Salary & company pension • Enhanced Family leave • Personal learning & training leave allowance to support your development • Opportunity to develop and attend clinical supervision sessions and training sessions to upskill and develop in role.