P2P Labs & P2P Tech Services
P2P Labs & P2P Tech Services is a leading provider of non-custodial staking infrastructure and technology tailored for intermediaries such as Web3 wallets, exchanges, and custodians. Founded in 2018, the company offers users the ability to stake cryptocurrencies like Ethereum and Bitcoin effortlessly, without needing to run their own nodes. P2P Labs delivers services that include staking APIs, data analytics, and solutions to enhance the staking experience across multiple proof-of-stake networks.
Account Manager - Remote Europe
February 27
P2P Labs & P2P Tech Services
P2P Labs & P2P Tech Services is a leading provider of non-custodial staking infrastructure and technology tailored for intermediaries such as Web3 wallets, exchanges, and custodians. Founded in 2018, the company offers users the ability to stake cryptocurrencies like Ethereum and Bitcoin effortlessly, without needing to run their own nodes. P2P Labs delivers services that include staking APIs, data analytics, and solutions to enhance the staking experience across multiple proof-of-stake networks.
📋 Description
• P2P.org is the largest staking and restaking operator, with a TVL of over $10B 🔝. • We are constantly focused on launching new yield products: for example, in Polkadot (adding +15-20% to APR) and Ethereum, where we offer significantly higher APR (+40%) than any other staking operator 💪 • We work with partners like BitGo, Crypto.com, Ledger and ByBit. • We are actively expanding our product line, exploring RWA, data, yield, and service products for exchanges, custodians, and banks. • We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand.
🎯 Requirements
• Proven experience in account management, customer support, or a related field. • Experience working with CRM systems (experience with specific platforms such as HubSpot is a plus). • Knowledge of compliance requirements, including KYC and KYB processes. • Experience with Sumsub or similar client verification platforms is a significant advantage. • Strong attention to detail and ability to manage multiple client accounts simultaneously. • Ability to maintain professional and positive relationships with clients, demonstrating kindness and responsibility in all interactions. • Excellent communication skills, both written and verbal. • Strong organizational and time management skills with the ability to prioritize tasks effectively. • Ability to work independently and as part of a team, showing initiative and responsibility in all tasks.
🏖️ Benefits
• Competitive salary level in $ (we can also pay in Crypto) • Well-being program • Mental Health care program • Compensation for education, including Foreign Language & professional growth courses • Equipment & co-working reimbursement program • Overseas conferences, community immersion • Positive and friendly communication culture
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