P2P Labs & P2P Tech Services
P2P Labs & P2P Tech Services is a leading provider of non-custodial staking infrastructure and technology tailored for intermediaries such as Web3 wallets, exchanges, and custodians. Founded in 2018, the company offers users the ability to stake cryptocurrencies like Ethereum and Bitcoin effortlessly, without needing to run their own nodes. P2P Labs delivers services that include staking APIs, data analytics, and solutions to enhance the staking experience across multiple proof-of-stake networks.
Customer Success Manager - Americas
February 27
P2P Labs & P2P Tech Services
P2P Labs & P2P Tech Services is a leading provider of non-custodial staking infrastructure and technology tailored for intermediaries such as Web3 wallets, exchanges, and custodians. Founded in 2018, the company offers users the ability to stake cryptocurrencies like Ethereum and Bitcoin effortlessly, without needing to run their own nodes. P2P Labs delivers services that include staking APIs, data analytics, and solutions to enhance the staking experience across multiple proof-of-stake networks.
📋 Description
• P2P.org is the largest staking and restaking operator, with a TVL of over $10B. • We are focused on launching new yield products in Polkadot and Ethereum, offering significantly higher APR than other operators. • We launch new networks such as TON, Avail, Monad, and Babylon. • We have a dedicated team focused on finding the best yield solutions based on Bitcoin. • We work with partners like BitGo, Crypto.com, Ledger, and ByBit. • We prioritize customer satisfaction and develop innovative solutions that bolster our brand.
🎯 Requirements
• 3+ years in Customer Success, Account Management, or similar roles (preferably in fintech, SaaS, or crypto). • Understanding of blockchain and staking (you don’t need to be an expert, but interest and willingness to learn are a must!). • Strong communication and relationship-building skills, with experience managing B2B clients. • Problem-solving mindset - able to troubleshoot issues and guide clients effectively. • Experience working with CRM tools (e.g., HubSpot, Salesforce, or similar). • Ability to work independently in a remote-first environment, managing multiple clients effectively. • Fluent English is required, additional languages are a plus. • Passion for Web3 and crypto!
🏖️ Benefits
• Competitive salary level in $ (we can also pay in Crypto) • Well-being program • Mental Health care program • Compensation for education, including Foreign Language & professional growth courses • Equipment & co-working reimbursement program • Overseas conferences, community immersion • Positive and friendly communication culture
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