Operations Associate
July 13
Description
• Handle guest inquiries, manage check-ins/check-outs, last-minute reservations, and emergencies. • Oversee the turnover team, ensuring the cleanliness and readiness of units, including coordination of linens and towel services. • Oversee the maintenance & contractor teams ensuring quality upkeep of the properties. • Monitor property conditions through photographic documentation pre- and post-cleaning to support dispute resolution. • Ensure completion of daily operational tasks such as checking battery levels of security devices, maintaining kitchen supplies, and tracking pet fees. • Manage claims and disputes with online travel agencies. • Conduct market research to identify profitable cities/zip codes for short-term rental opportunities. • Perform due diligence on short-term rental regulations in potential cities by researching public ordinances and liaising with city offices. • Utilize company methods to identify and reach out to target properties for corporate leases and short-term rentals. • Create revenue projections for potential properties and compile data into a company database for evaluation.
Requirements
• Strong organizational and time management skills. • Excellent communication and interpersonal abilities. • Ability to work independently and as part of a team. • Proficiency in software tools and applications. • Experience in real estate, property management, or related field is preferred
Benefits
• USD salary • Flexible hours • Remote work
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