Fulfillment Operations Manager

6 days ago

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Logo of Palmetto

Palmetto

data analytics β€’ fintech β€’ consumer service β€’ software β€’ innovation

201 - 500

Description

β€’ Recognized by Forbes as one of the fastest-growing private companies in the United States β€’ Palmetto connects homeowners with renewable energy options such as solar power β€’ Focused on delivering a top-notch customer experience, leading a high-performing team

Requirements

β€’ 4-6 years leading large customer success, operations, or account management teams β€’ Experience developing and instituting complex processes β€’ Demonstrated experience working with a variety of customers and ensuring their satisfaction throughout a construction fulfillment process β€’ Strong skill set in individual and team performance management β€’ Ability to innovate, test, and adapt quickly β€’ Experience building strong team cultures and motivating team members, especially in a remote setting β€’ Proven ability to partner with cross-functional teams and drive collaborative improvements β€’ Solar Experience preferred, though not required

Benefits

β€’ unlimited vacation/PTO β€’ medical, dental, and vision coverage β€’ parental leave β€’ retirement plans

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