General Manager - New Venture

March 19

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Papa

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Papa is a company dedicated to providing companion care services to support health plans, employers, and their members. Papa connects individuals, particularly the elderly and those with special needs, to Papa Pals—real people who assist with everyday tasks, transportation, and provide social support. By promoting human connection and addressing social isolation, Papa enhances the well-being of its members. It collaborates with nearly 100 health plans and employers to improve health outcomes and offer benefits like reduced hospital visits and preventive care. Papa is committed to fostering independence for older adults, advancing equity for marginalized populations, and curing loneliness through personalized care services.

Running Errands • Teaching Technology • Amazing Social Experience • Check-ins • Transportation

501 - 1000 employees

Founded 2017

⚕️ Healthcare Insurance

🧘 Wellness

🌍 Social Impact

📋 Description

• Papa is a new kind of care built on human connection. • We are excited to be launching a new standalone business that is closely aligned with Papa’s core business. • The GM will own end-to-end strategy and operations, including marketplace development, process design, business development, product leadership, and team building. • Take the business from zero to one and beyond. Roll up your sleeves and do whatever it takes to build and grow the business. • Hire and manage the business’s dedicated Marketing, Operations, and Product/Engineering teams. • Grow two sides of the marketplace, finding creative ways to acquire supply and demand while providing a meaningful experience. • Build processes, technology, and workflows for scalability. • Own the P&L, ensuring sustainable growth and measurable impact. • Be client facing with enterprise clients from time-to-time.

🎯 Requirements

• 10+ years of professional experience in startup leadership, strategy consulting, business operations, product management, and/or the healthcare sector. • An entrepreneur at heart, who does not see barriers, only opportunities. Experience leading and scaling a new business, product, or service line. • Experience overseeing multiple cross-functional teams. Strong leadership and team management skills. • Experience with the payer/provider business model is preferred. • Experience with marketplace development is preferred. • A strategic operator balancing vision and execution. • Data-driven with a history of driving business growth. • A strong communicator and collaborator. • Passionate about improving healthcare access and outcomes.