Senior Solutions Consultant

November 8

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Logo of parcelLab

parcelLab

Customer Lifetime Value • Customer Retention • Performance Reporting • Post purchase experience • Post-Purchase Communication

51 - 200

Description

• parcelLab, the leading Operations Experience platform, is growing internationally, and fast! We're looking for the best talent from across the world to help us bring people and brands closer together. • We are looking for a full-time Senior Solutions Consultant to join our Sales Team with a focus primarily on the US market working in our USA Solutions Consulting team. • You will bridge the lines between sales, marketing strategy and technology. You will work with a team of smart professionals to understand our prospective clients’ challenges and opportunities and translate those into the compelling overall solution that parcelLab can deliver. • The Solutions Consultant role is the perfect blend for candidates who enjoy bringing together business and technology to deliver valuable outcomes and solutions. • This role is an exciting, fast paced opportunity where no two days are the same and where creativity and problem-solving are encouraged and rewarded. • As a digital first company, we offer greater flexibility in working location. Therefore, you can work from our Boston office or remotely within the USA. It’s essential to be in the EST time zone or willing to work within it.

Requirements

• 5-10 years in a solutions consulting or sales engineering (pre-sales) role for a highly-technical product, ideally within a B2B SaaS company • Proven experience closing new business by leveraging a value-based sales methodology (i.e. value message framework, command of the message, Miller-Heiman, etc.) • A deep understanding of the e-commerce landscape and retail technologies that support customer experience and/or fulfillment • A strong technical aptitude and knowledge with an appetite to grow and develop quickly • Executive presence and the ability to situationally develop link to the value parcelLab drives within each client’s business • Passionate and confident public speaker that is able to convey complex concepts and points of view to both business & technical audiences • Equal competence and comfort listening to client challenges and opportunities • A curious nature and the ability to probe and question if a professional manner • Able to work under pressure • Legally authorized to work in the location you are applying to work from • Strong written and verbal communication skills • It’s essential to be in the EST time zone or willing to work within it. • Nice-to-haves: • Bachelor's degree in technical discipline field, e.g. engineering, computer science; a master's degree is preferable • Experience working knowledge of API’s, JavaScript, HTML, CSS • Experience working in a high-growth/start-up environment • Additional languages always a plus

Benefits

• Plenty of room for your own ideas...space to try, fail and learn! • Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities • Equipped with the latest MacBook or PC, as a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll help cover the costs • Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses, available budgets for further training and access to LinkedIn Learning • Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform TELUS.health • Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites • Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you’ll love working here!

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