Senior Solution Engineer

6 days ago

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Parloa

WebsiteLinkedInAll Job Openings

Artificial Intelligence • Telephony • Conversational AI • Voice AI • Generative AI

201 - 500

🔥 Funding within the last year

💰 Series B on 2024-04

Description

• Embark on an exciting journey as a (Senior) Solution Engineer (f/m/d)* at Parloa, where you'll play a pivotal role in providing technical expertise to our valued customers. • Collaborate closely with customers and their technical teams to co-create innovative technical solutions. • Offer expert consultation on diverse technical topics, including conversational AI, integrations, and voice bot logic. • Engineer cutting-edge serverless web services using TypeScript and leverage Microsoft Azure's cloud systems to enhance our product. • Utilize your JavaScript skills to implement customized voice bot logic, supporting the customer success team and their clients. • Contribute to data analytics, providing clear insights and reports into customers' voice bots using Python, SQL, Kibana, PowerBI. • Actively seek opportunities to enhance our product and contribute valuable insights to the product team.

Requirements

• 3+ years of experience in customer-facing (post-sales) solutions engineering/architecting or software development. Ideally in a B2B context. • Keen interest in customer communication, digital voice assistants and other innovations, chatbots, and (Conversational) AI. • Strong communication skills and the ability to "translate" between a technical and non-technical audience. • Strong, diverse technical skills and a good understanding of Javascript (Typescript is a bonus) and cloud computing • Knowledge of or eagerness to learn about SIP and VoIP-telephony related topics. • Experience with or good knowledge of REST-API services and constructing REST requests. • Ability to take ownership of a task from inception to completion; independent learner. • Fluent (C1 or above) communication skills in German and English. • Basic knowledge of conversational AI and NLU-related ML • Containerization (Docker) and Kubernetes experience

Benefits

• 100% remote and you're welcome to join us in our Berlin or Munich office whenever you want • Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health and other benefits • Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. • Join a diverse team of 35+ nationalities with flat hierarchies and a collaborative company culture. • Competitive compensation and equity package. • Access to a training and development budget for continuous professional growth. • Regular team events, game nights, and other social activities. • Work from a beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks.