Site Reliability Engineer

October 9

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Performance Marketing • SaaS • Affiliate Marketing • Lead Generation • Partner Marketing

201 - 500 employees

🤝 B2B

Description

• Provide primary operational support and engineering for multiple large, distributed software applications • Measure and optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve • Build software and systems to manage platform infrastructure and applications • Improve reliability, quality, and time-to-market of our suite of software solutions • Partner with development teams to improve services through rigorous testing and release procedures • Participate in system design consulting, platform management, and capacity planning • Work closely with development and tech teams ensuring technical Issues and projects are correctly managed. • Deliver small and large technical projects in a prompt and timely manner. • Act as an escalation for Support Incidents and assignments while maintaining a high level of quality • Be responsible for continuous improvement, continuous delivery and continuous integration. • Participate in the On-Call Rotation.

Requirements

• Experience of databases (MySQL, PostgreSQL, Redis) • Understanding of scripting languages (Python, Bash, PHP) • Knowledge of platform or application automated deployment and configuration management (Ansible, Docker, terraform etc) • An awareness of AWS and other cloud infrastructure services • Linux system administration skills. • Ability to troubleshoot, diagnose and solve issues independently. • Self-learner, ability to document learning as experience is gained. • Experience as part of a team supporting and maintaining an infrastructure. • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks • Ability to prioritise workload including occasional Incidents and Problem management • Knowledge of and experience with the ITIL practices.

Benefits

• Flexible Time Off Policy – Take the time you need • Enhanced parental leave (16 weeks for birth parent, 8 weeks for non-birth parent at full pay) • Regular company events and activities • Robust Company Sponsored Health & Welfare Benefits • 401k Plan – 4% employee match • Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays program