Revenue Operations Analyst

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Passport

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International Shipping • Parcel Shipping • Logistics • Cross-Border eCommerce • International Order Fulfillment

51 - 200 employees

🛍️ eCommerce

Description

• About Passport: • At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences. • About you & the role: • Passport is seeking a strategic, analytical, process-oriented, and detail-driven Senior Revenue Operations Analyst. As a critical and early member of Passport's Revenue Operations team, you'll work to solve complex business challenges and create processes to help our organization scale. This role is both strategic and hands-on. You'll be responsible for partnering cross-functionally to identify areas of improvement and execute key initiatives, ensuring our Go-To-Market (GTM) teams run efficiently and effectively. On a day-to-day basis, you'll help manage our GTM tech stack, used by our sales and post-sales teams. You'll optimize the effectiveness of our current tools, recommend and evaluate new tools, and integrate them into our ecosystem to increase the team's efficiency.

Requirements

• 3+ years of experience in Revenue Operations or similar function - Marketing, Sales, Customer Success Operations • Experience at a growth-stage startup or in the fulfillment, shipping, or OMS/WMS/TMS tech space is a plus • Strong understanding of the Salesforce platform with the ability to build custom reports, flows, formula fields, manage integrations, etc. • Strong analytical and problem-solving skills, with the ability to turn data into actionable insights. • Self-starter mentality with a high degree of follow-through. • Adept at building and maintaining strong cross-functional working relationships. • Ability to thrive in an action-oriented, fast-paced, and dynamic work environment. • Excellent written and verbal communication skills. • Working experience with tools similar to Hubspot, Salesloft, Gong, Sendoso, Zendesk, Zoominfo, Tableau, etc.

Benefits

• Competitive cash and equity packages • Healthcare, dental, and vision, life & disability insurance • 401(K) Match • Bi-Annual Remote Work funds • 100% remote work environment #LI-Remote • Company issued laptop • Flexible PTO • 12 weeks parental leave • Monthly team bonding time - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints! • Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America • Learning & Development Fund for upskilling or products to improve your day-to-day work life • One-time remote work set-up stipend to make your at-home office dazzle • Teammates around the world in 8 different time zones!