October 20
• Job Purpose: End User Support, IT Systems Management and IT Security • Manages procurement, development, deployment, and maintenance of IT systems and solutions • Leads a team responsible for the college’s information technology (IT) activities, ensuring stability and smooth operations • Leads the institution’s security posturing to ensure a low risk environment • Stay abreast with industry best practices for IT services and Security
• Minimum Qualifications • Bachelor’s degree and Five or more years of experience creating new solutions with a varied set of technology • Two or more years of experience managing an IT team and devising solutions to elevate organizational Security posture • Experience working with educational data and data systems • Desired Qualifications • Professional experience in higher education • Experience with automation and migrations, and implementation of a successful IT service desk/ticketing system, establishing and maintaining SLA’s with a tool like JIRA or similar • Experience working with vendors in management and administration of and connecting together systems such as: LMS, CRM, SIS, ERP • Experience managing security systems and practices like MDM, SIEM, MDR • Deep understanding of cybersecurity needs, challenges and solutions. • Experience implementing policies and tools to improve organization’s security posture • Experience with project management and collaboration tools such as Asana, Google Suite, and Slack • Experience working in a startup-like environment
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