Customer Service Representative, German speaker

3 days ago

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Patrique Mercier Recruitment

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Description

• Join the dynamic team at Patrique Mercier Recruitment JP and kickstart your career with one of the top electronics companies in Athens, Greece! • Provide exceptional customer service to German-speaking customers through multiple communication channels. • Assist customers in troubleshooting and resolving issues related to electronic products. • Maintain a thorough understanding of the company’s products and services. • Document customer interactions and feedback accurately in the company’s CRM system. • Collaborate with team members to enhance service quality. • Participate in ongoing training sessions to keep your knowledge current. • Suggest improvements for processes and customer engagement strategies.

Requirements

• Fluent in German, both written and spoken; proficiency in English is essential. • Outstanding communication skills with a strong focus on customer service. • Ability to work effectively in a fast-paced environment, managing multiple tasks simultaneously. • Strong problem-solving skills and attention to detail. • Previous experience in customer service, particularly in the electronics or technology sector, is preferred. • Familiarity with CRM systems and support software. • A positive attitude, adaptability, and eagerness to learn in a diverse and dynamic setting.

Benefits

• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )