Customer Service Agent, Native German Speaker

September 24

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Patrique Mercier Recruitment

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Description

• Provide outstanding customer support to German-speaking clients through multiple communication channels. • Address and resolve customer inquiries, complaints, and concerns in a timely and professional manner. • Assist customers with product-related questions and after-sale services. • Document customer interactions and feedback accurately. • Collaborate with team members to achieve service excellence and performance goals. • Share insights on customer experiences to help improve service delivery. • Contribute ideas to enhance customer service processes and support team development.

Requirements

• Fluent in German (native level) and proficient in English. • Experience in customer service or a similar role is preferred. • Strong verbal and written communication skills. • Ability to multitask and thrive in a fast-paced environment. • Excellent problem-solving skills with a customer-first approach. • Familiarity with customer service software and tools (e.g., CRM systems). • Willingness to relocate to Greece and embrace a new cultural environment.

Benefits

• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )