Italian Speaking Customer Service Representative
November 1
Description
• Patrique Mercier Recruitment offers a unique opportunity for an Italian Speaking Customer Service Representative • Provide exceptional customer support to Italian-speaking clients • Manage customer inquiries via phone, email, and chat in both Italian and English • Assist customers with product information, order tracking, and troubleshooting • Proactively resolve customer complaints and questions • Accurately document customer interactions for future reference • Collaborate with teammates and other departments to enhance service delivery • Stay up-to-date on product offerings and company policies
Requirements
• Fluency in Italian and English, both written and spoken • Prior experience in customer service is a plus • Strong communication and interpersonal skills • Excellent problem-solving abilities and a proactive approach • Able to handle multiple inquiries and prioritize tasks efficiently • Detail-oriented with a commitment to providing outstanding service • Familiarity with computer systems and customer service applications
Benefits
• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )
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