Customer Support Representative, Norwegian Speaking

September 20

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Patrique Mercier Recruitment

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Description

• Provide outstanding customer support for Norwegian-speaking customers in E-commerce • Address inquiries, resolve issues, and assist customers with online purchases • Ensure a seamless shopping experience by providing clear and accurate information • Document customer interactions and maintain precise records • Collaborate with team members to enhance overall customer experience • Stay informed about company’s products, promotions, and policies • Adhere to established procedures for compliance and service quality

Requirements

• Fluency in Norwegian and English, both written and spoken • Experience in customer support or e-commerce is preferred, but not mandatory • Strong communication and interpersonal skills • Proficient problem-solving abilities to address customer inquiries efficiently • Detail-oriented with a focus on customer satisfaction • Familiarity with e-commerce platforms and customer service software is a plus • Ability to work independently in a remote setting • Reliable internet connection and a suitable home office environment • Positive, motivated attitude with a willingness to learn • Flexibility to work various shifts as needed

Benefits

• Private Health Insurance • Pension Plan • Paid Time Off • Training & Development • Performance Bonus