Customer Support Representative, Portuguese Speaking

September 24

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Patrique Mercier Recruitment

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Description

•Engage with Portuguese-speaking customers •Address inquiries and provide effective solutions •Maintain high levels of customer satisfaction •Document customer interactions and feedback •Work collaboratively with team members •Keep up-to-date with product knowledge and company policies

Requirements

•Fluency in Portuguese and English, both written and spoken •Prior experience in customer support is advantageous but not mandatory •Strong communication and interpersonal skills •Problem-solving mindset with a focus on customer satisfaction •Ability to work independently and efficiently •Familiarity with customer service software and systems is a plus •Stable internet connection and suitable home office setup •A positive attitude, eagerness to learn, and adapt to new challenges •Flexibility to work various shifts as required

Benefits

•Private Health Insurance •Training & Development •Performance Bonus •2 Extra Salaries Per Year •Fully Paid Training •Great Salary •Fully Paid Relocation Package (flight, transfer and hotel)