Implementations Consultant

November 6

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Paytronix

WebsiteLinkedInAll Job Openings

Loyalty Programs • Gift Card Programs • Employee Dining Programs • Mobile Apps • CRM

51 - 200 employees

Founded 2001

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $10M Private Equity Round on 2020-04

Description

• A self-directed, confident person who can work without a great deal of structure or supervision. • Implementation Technology Consultants are detail-oriented, technically minded with great communication and project management skills. • Responsible for guiding new clients from the moment they sign, all the way through launching on our platform. • Drive client-facing projects, support teammates, and consult with groups across Paytronix in a highly collaborative team environment. • Leading client deployments, including the management of project schedules and regular client status calls. • Learning and employing baseline expertise of a range of Paytronix technologies to configure software for clients. • Translating client marketing requirements into rule-based technical solutions. • Mitigating risk to implementations projects and working to proactively communicate said risks. • Managing Salesforce data related to your launch projects, including expected Launch Dates. • Working together in a team environment both internally and externally with client and partner teams. • Building rapport and relationships with key stakeholders in client organizations. • Communicating effectively and professionally in person, over the phone and through email. • Occasionally working with the Paytronix engineering team on feature requirements, voice of the customer and testing. • If applicable: traveling less than 5% out of the Boston-based office.

Requirements

• Excellent interpersonal communication skills and the ability to build rapport with a wide range of personalities. • 1-3 years of technical client-facing experience. • Technically minded and detail-oriented background with a passion for problem solving. • BS or BA degree and/or relevant work experience within the computer and/or IT industry. • Well-honed verbal and written communication skills. • Proficiency with Microsoft Windows applications, IT networking experience.

Benefits

• Paytronix allows employees to contribute to their 401k through Fidelity with an additional annual flat rate company contribution. • Paytronix offers medical and dental benefits through Blue Cross Blue Shield, and vision insurance through EyeMed. • Paytronix pays 75% of the premium for each of these benefits. • Paytronix offers plans to contribute to Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA), Healthcare and Dependent Care FSAs. • Employees that are expecting receive a generous Parental Leave offering. • Paytronix offers company-paid Short-term and Long-term Disability, and Life Insurances. • Accrued FTO (Flexible Time Off), off during public holidays, and “floating” holidays. • Paytronix offers an Employee Assistance Program, Tuition Reimbursement, and free LinkedIn Learning membership. • Pet insurance through Wishbone for your furry loved ones. This is at a discounted rate. • Protection from identity theft. • Legal coverage for matters including, but not limited to: home and real estate, estate planning, and elder care.