Technical Writer

2 days ago

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PCG Consulting Group International

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Project Management • Information Technology • Healthcare Technology • Population Health Management • Contact Center

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Description

• PCG International is seeking a knowledgeable Technical Writer to produce comprehensive documentation. • Responsible for writing user manuals, developer guides, and ensuring clarity on technical integrations. • Develop and maintain technical documentation for the mobile app’s enhancements. • Work closely with developers and compliance officers to ensure documentation adheres to legal and technical requirements. • Write clear, user-focused guides for end-users and technical guides for developers.

Requirements

• Proven experience in writing technical documentation, including user manuals, developer guides, and API documentation. • Ability to translate complex technical information into clear, concise, and user-friendly language for both technical and non-technical audiences. • Familiarity with mobile app development processes and the ability to document features related to iOS, Android, and cross-platform frameworks. • Understanding of common mobile app features like push notifications, digital ID storage, and third-party integrations (e.g., telemedicine, job application platforms). • Experience in writing documentation that adheres to legal and compliance standards, especially around data privacy (e.g., HIPAA). • Ability to collaborate with legal and compliance teams to ensure technical and legal accuracy. • Strong interpersonal skills to work closely with developers, product managers, UX/UI designers, and compliance officers to gather technical information. • Experience in participating in agile teams or working in close coordination with developers during phased feature rollouts. • Proficiency in documentation and version control tools such as Confluence, Git, Markdown, or similar platforms to maintain documentation consistency. • Familiarity with content management systems (CMS) for updating online help systems and knowledge bases.