Peak Support
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
Community Manager
November 4
Peak Support
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
Description
• Seeking a passionate and detail-oriented Community Manager • Maintain brand voice and factual accuracy on social media • Engage with the community and foster dialogue • Collaborate with internal teams for engagement • Handle negative comments professionally • Report on community engagement metrics
Requirements
• Proven experience in community management or social media management • Excellent written communication skills • Strong understanding of social media platforms, particularly TikTok, Meta, and Reddit • Ability to embody and represent the company authentically • Strong research skills • Exceptional interpersonal skills • Ability to handle multiple tasks
Benefits
• Work from Home • Exceptional service to our clients • Exceptional work environment • Creating a positive and encouraging culture • Strict wage minimums • Generous benefits and personal leave policies • Empowering work environment
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