Product Manager

March 28

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Peppr

Peppr is a comprehensive restaurant management platform designed to streamline operations by harmonizing front-of-house and back-of-house activities. It offers an all-in-one solution that covers various aspects of restaurant management, including order taking, menu management, payment processing, and staff optimization, allowing restaurant owners to focus on customer satisfaction and efficiency. With features like drag-and-drop floor plan customization and guest management tools, Peppr empowers restaurants to enhance their service and operational performance while providing robust support and training for its users.

Point of Sale Software β€’ Restaurant Technology β€’ Fintech β€’ SaaS

πŸ“‹ Description

β€’ Peppr is revolutionizing the hospitality industry by providing state-of-the-art technology solutions for restaurants. β€’ Our mission is to empower restaurants with seamless, efficient, and user-friendly tools to enhance their operations and elevate the dining experience for their guests. β€’ Manage the product lifecycle, including research and development to launch and post-launch activities. β€’ Work cross-functionally with Engineering, Design, Product Operations, Sales & GTM teams to define product requirements and build necessary product features. β€’ Conduct market research and competitive analysis to identify opportunities, customer needs, and industry trends. β€’ Communicate product progress & updates to senior management and other stakeholders. β€’ Monitor product performance, analyze metrics, and make data-driven decisions to optimize product success.

🎯 Requirements

β€’ 4+ years of B2B or B2B2C product management experience, or related industry experience β€’ You have experience working on solutions for Front-Of-House restaurant staff and/or back-of-kitchen staff β€’ You care a lot about shaping and working in a high-impact, collaborative organization. β€’ You are an excellent communicator and are able to align cross-functional team members on the product story and facilitate decision-making conversations. β€’ You are able to operate independently, manage ambiguity, and perform at a fast pace & under pressure. β€’ You have humility and are willing to listen to feedback. β€’ You act as the ultimate customer advocate. *The ability to communicate effectively in Chinese is a plus. β€’ You naturally look for data to back up your decisions and know how to write your own queries/work your own excel magic, if need be. β€’ Strong oral and written communication skills. β€’ Ability to manage multiple projects and deadlines. β€’ You may be required to travel and/or meet up in-person from time to time. β€’ While this role is eligible to be remote across the US, it's a plus if candidates are located in the Los Angeles or Dallas areas.

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