Senior Partner Performance Manager

August 29

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Phil, Inc.

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Medication Access, Simplified. We are on a mission to help people get their medications quickly, easily and affordably.

Patient Access • Channel Strategy • Distribution Network • Provider Engagement • Field Team Enablement

51 - 200

Description

• Phil is a San Francisco-based health-tech startup. • Building a platform for prescription management and delivery service. • Seeking a Senior Partner Success Manager to oversee partner relationships and operational excellence. • Responsible for interfacing with enterprise partners and managing key performance indicators. • Drive partner satisfaction through communication and process improvements.

Requirements

• Bachelor's degree or equivalent experience. • Over 5 years of relevant professional experience. • At least 3 years of experience in client services, including direct interaction with partners and/or clients, project/program management, and examples of managing external partnerships. • Excellent verbal and written communication skills, with strong time management, attention to detail, problem-solving abilities, a sense of urgency, and enthusiasm. • High level of empathy for partners and customers, with strong active listening skills. • Enjoys solving problems in dynamic and rapidly changing environments. • Experience with analytical tools such as Looker, MongoDB, and Tableau. • Proficient in Google Apps, project management tools (e.g., SmartSheet, TeamGantt), and CRM applications (e.g., Salesforce). • Familiarity with API and technical knowledge is a plus.

Benefits

• Ground floor opportunity with one of the fastest-growing startups in health-tech • Fully remote working environment • Competitive compensation (commensurate with experience) • Full benefits (medical, dental, vision). • 401(k) contribution opportunity.