Engineering Manager - Authentication

6 days ago

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Pindrop

WebsiteLinkedInAll Job Openings

anti-fraud • phone fraud • fraud • authentication • call center authentication

201 - 500 employees

Founded 2011

🔒 Cybersecurity

📡 Telecommunications

💸 Finance

Description

• You will focus the team on quality execution for highly technical projects, coordinate and mentor a team of engineers, and evolve architectural and operational best practices. • You will play a key role in enabling our continued scaling as we onboard new customers and target exponential growth for the future. • You will drive continuous improvement in process and implement controls to increase efficiency and productivity of engineering practices. • You will manage a tight knit team tasked to improve the team’s technical ability, utilization, and overall efficiency by establishing best practices and creating individual development plans. • You will enable the team to self-organize and to achieve sustained high velocity and predictability including establishing metrics, reports, and status updates. • You will manage the task assignment and team’s capacity across multiple projects. • You will become a trusted partner for the team and collaborate closely with leadership in Product Management and Engineering to deliver expected results. • You will expand solution capabilities, implement new features driven by technological innovation that will lead the voice security market. • You will become the go-to person to field all technical questions around the products your team works on.

Requirements

• 2+ years experience as a manager of software engineering teams. • 5-8+ years of professional software development experience. • Proven experience in designing and delivering highly scalable, fast performing API-based products. • Solid understanding of distributed systems and microservices. • Ability to deal with ambiguity in a fast-paced dynamic environment. • Ability to influence Product requirements and roadmap, and contribute to design documentation. • Proven track record of successful and timely product delivery. • Experience developing services in AWS or similar. • Strong collaboration & proven success in partnering with stakeholders. • Scrum/Agile methodologies knowledge. • Familiarity with Docker and container orchestration. • Experience with Python and/or Go and SQL/NoSQL databases. • Experience with cross-functional team coordination such as Support, Security or Legal departments. • Knowledge of authentication, fraud, or customer experience concepts preferred. • Experience communicating with customers around issues and new features preferred.

Benefits

• Competitive compensation, including equity for all employees. • Unlimited Paid Time Off (PTO). • 4 company-wide rest days in 2024 where the entire company rests and recharges! • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! • Best-in-class Health Savings Account (HSA) employer contribution. • Affordable vision and dental plans for you and your family. • Employer-provided life and disability coverage with additional supplemental options. • Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents. • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! • Identity protection through Norton LifeLock. • Remote-first culture with opportunities for in-person team events. • Recurring monthly home office allowance. • When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages! • Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!). • Company holidays. • Annual professional development and learning benefit. • Pick your own Apple MacBook Pro. • Retirement plan with competitive 401(k) match. • Wellness Program including Employee Assistance Program, 24/7 Telemedicine.