Customer Growth Lead

3 days ago

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Pivotal Future

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

🤖 Artificial Intelligence

💰 Seed Round on 2023-04

Description

• We're looking for a Customer Growth Lead to join our dynamic team and be instrumental in shaping the future of our customer relationships. • This role is ideal for someone who thrives in a startup environment and is experienced in taking ownership of building and nurturing relationships with our high-profile B2B clients. • As a key member of the Commercial team, you will work closely with the leadership team to nurture relationships with potential customers, secure new business, and manage customer accounts to ensure they derive value from our solutions. • You'll be responsible for managing the entire customer lifecycle—from onboarding to retention—while driving growth through consultative, high-tech sales in a cutting-edge and emerging market.

Requirements

• 5+ years of experience in Consultancy, B2B business development, Customer Success, or a similar role. • Experience in the corporate sustainability field and financial analysis is a plus. • Proven ability to manage complex, consultative sales processes with large enterprises or high-stakes clients. • A self-starter who takes initiative and thrives in fast-paced, ambiguous environments. • Excellent interpersonal and written & verbal communication skills, with a talent for building trust and rapport with diverse stakeholders. • Strong organisational skills and attention to detail, ensuring nothing slips through the cracks. • Experience with CRM tools (e.g., Monday), Martech tools (Mailchimp, Canva), support tooling (e.g., Docsend, Wistia, Zapier).

Benefits

• Impact; you will be joining us in the early days of the business giving you plenty of opportunities to contribute to developing an entirely new discipline that will change how value is unlocked from nature. • Autonomy; we want to build a culture of trust and give you the space to do your best work. • Remote-first, fast-paced start-up environment. • A fun and diverse team of smart and very driven people • We are a remote first diverse team from a broad range of backgrounds.