September 24
• Shape and execute the long-term vision for Plaid's enterprise financial applications, ensuring scalability, performance, and security. • Oversee the execution of systems development and integration projects, ensuring delivery on time, within scope, and within budget. • Manage and mentor a team of internal and external technology professionals, fostering skills development in business analysis, solution design, and system management. • Engage with key business units and peer organizations to gather requirements, manage expectations, and ensure solutions align with business goals. • Lead decision-making for systems architecture, tool selection, and technical solutions, ensuring alignment with best practices and modern technology trends. • Ensure systems meet performance benchmarks, comply with regulatory requirements, and contribute to a seamless user experience. • Promote innovation and efficiency by driving system enhancements and leveraging feedback for ongoing improvement. • Support Plaid's compliance with SOX requirements and lead efforts related to IPO readiness, ensuring that financial systems and processes align with regulatory standards.
• Bachelor’s degree in IT, Computer Science, Engineering, Business Administration, or a related field (Master’s preferred). • 10+ years of experience in IT or business applications, with at least 5 years in a leadership role overseeing customer-facing and/or back office applicationsIndustry • Deep understanding of the software industry, including current trends and technologies. • Specific experience working with companies with a large partner ecosystem • Proven proficiency in eliciting business requirements, preparing functional designs, documenting and re-engineering business processes • Strong background in CRM software (Salesforce, Marketo, Xactly, NetSuite), and customer engagement platforms, and/or ERP software (Oracle, Workday, NetSuite)
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