Customer Success Manager - Canadian Civil Government

March 15

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Logo of Planet

Planet

Planet is a leading provider of daily satellite imagery and multidimensional Earth insights, revolutionizing the Earth observation industry by delivering high-frequency, high-resolution data. Their insights platform allows organizations to harness data to monitor geographically dispersed locations, understand historical changes, and derive actionable insights. With applications in agriculture, energy, infrastructure, government, and more, Planet helps clients make informed decisions in a rapidly changing world.

Aerospace • Analytics • Big Data • Imagery • Satellites

501 - 1000 employees

Founded 2010

🚀 Aerospace

🌾 Agriculture

🏛️ Government

📋 Description

• Welcome to Planet. We believe in using space to help life on Earth. • Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles. • As a Customer Success Manager for Canadian Civil Government, you will be responsible for managing and expanding relationships with federal, provincial, and municipal agencies across Canada. • The ideal candidate will have experience working with Canadian government agencies and a strong ability to navigate complex government structures, decision-making processes, and interagency relationships. • This is a full-time, remote position based in Canada.

🎯 Requirements

• 4+ years of experience in Customer Success, Account Management, or a related field, ideally serving Canadian government customers. • Familiarity with GIS, remote sensing, and Earth observation technologies. • Strong ability to present technical concepts to both technical and non-technical audiences. • Ability to translate customer challenges into solutions using Planet’s data and services. • Experience working cross-functionally with sales, product, and technical teams. • Ability to multitask and prioritize job requirements • Willingness to travel

🏖️ Benefits

• Extended Health and Dental Coverage • Health Spending Account • RRSP with company contribution • Paid time off including vacation, holidays and company-wide days off • Remote-friendly work environment • Employee Wellness Program • Home Office Reimbursement • Monthly Phone and Internet Reimbursement • Tuition Reimbursement and access to LinkedIn Learning • Quality of Life Stipend • Equity • Volunteering Paid Time Off

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