BIS Safety Software
BIS Safety Software is a technology company that offers compliance and learning management software to meet the needs of Environment, Health, and Safety (EHS) professionals. This cloud-based software application includes a Training Record Management System, a Classroom Calendar Management module, a Training Matrix, a Learning Management System, Digital Folders, plus Online Forms that can be used for site inspections, hazard assessments, incident management, preventive maintenance, competency evaluations, and more. We provide training solutions for the safety industry, including hundreds of safety training organizations throughout North America and across the world.
Online Safety Training • Learning Management Solutions • Safety Training • Online Training Technologies • training record management system
51 - 200 employees
Customer Success, Onboarding and Education
March 14
BIS Safety Software
BIS Safety Software is a technology company that offers compliance and learning management software to meet the needs of Environment, Health, and Safety (EHS) professionals. This cloud-based software application includes a Training Record Management System, a Classroom Calendar Management module, a Training Matrix, a Learning Management System, Digital Folders, plus Online Forms that can be used for site inspections, hazard assessments, incident management, preventive maintenance, competency evaluations, and more. We provide training solutions for the safety industry, including hundreds of safety training organizations throughout North America and across the world.
Online Safety Training • Learning Management Solutions • Safety Training • Online Training Technologies • training record management system
51 - 200 employees
📋 Description
• BIS Safety Software is a fast-paced, high-growth organization providing leading software for the safety industry. • We are expanding our team and are seeking an experienced, full-time Customer Success - Onboarding and Education team member who has a passion for outstanding customer service, a desire to educate and coach our clients, and a strong understanding of software and technology. • This role will focus on providing an exceptional level of customer service, dedicated support, and system training for new clients, getting them integrated and fully trained on how to use our software. • It will include the coordination of training sessions, prompt and regular follow-up meetings and quick responses via phone and email to support clients as they navigate through the onboarding process with BIS. • System training will be provided. • We are looking for someone with a flexible schedule, who is able to work the occasional evening to accommodate international clients.
🎯 Requirements
• Drive and passion for providing an exceptional level of customer service • Excited about working with new clients, building rapport and being an initial resource for training and support • Excellent organizational skills, with the ability to handle multiple tasks simultaneously • Positive and friendly demeanor as well as exceptional interpersonal skills • Strong English written and oral communication skills • Positive, solution-based approach to challenges and be very comfortable with change • Extremely tech-savvy and a quick learner
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