Customer Success Manager

March 14

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Logo of SensorUp Inc.

SensorUp Inc.

SensorUp Inc. is a technology company that provides an enterprise platform designed for advanced emissions management solutions, particularly within the oil and gas sector. Their offerings include data integration and reporting tools that streamline compliance with regulatory standards and enhance operational efficiency. By connecting field activities with real-time operational insights, SensorUp empowers organizations to effectively manage emissions, improve project coordination, and drive sustainability initiatives.

Cloud Computing β€’ Data Analytics β€’ Methane Emissions Management β€’ LDAR β€’ Oil and Gas

πŸ“‹ Description

β€’ Understand oil and gas industry reporting requirements and associated measurement data to provide ongoing technical product support. β€’ Onboard new clients, including setup, configuration, and training. β€’ Support sales teams by offering customer account knowledge. β€’ Assist with client data onboarding and training. β€’ Manage client delivery timelines and handle client technical support and troubleshooting.

🎯 Requirements

β€’ Proven experience in technical project management, business requirements analysis, systems integration, or a related technical field. β€’ Knowledge of upstream and midstream oil and gas operations, data systems, reporting and regulations, and workflows. β€’ Strong analytical and problem-solving skills, with the ability to communicate and resolve technical issues. β€’ Demonstrated ability to manage and deliver projects on time, including providing training and building reports or dashboards. β€’ Experience in a customer-facing role, ideally in customer success, technical support, or consultancy. β€’ Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.

πŸ–οΈ Benefits

β€’ Unlimited PTO β€’ Company Equity β€’ Flexible Work Schedule β€’ Remote-first β€’ Group Insurance β€’ Medical, Dental & Vision β€’ Life & ADD FSA

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