Senior Product Manager

August 17

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Plivo

WebsiteLinkedInAll Job Openings

Simplifying business communications

Web 2.0 • Telephony 2.0 • Cloud Telephony • VoIP • SIP

201 - 500

Description

• Understand business needs and critical capabilities when building end-to-end customer experiences. • Ability to work mostly independently, with some guidance, to create actionable insights. • Ability to work with multiple sets of engineering teams in an agile environment. • Ability to work with highly cross-functional, global, diverse stakeholders. • Understand business-centric measurements & strategies and echo relevant product/execution strategies. • Understand the messaging industry. • Ability to manage a team and guide them into result-driven actionable items. • Ability to work with large amounts of data: facts, figures, and number crunching. • Ability to put yourself in the shoes of the customers to understand unique needs, pain points, and desires. • Product feature analysis, result-driven planning, and execution through the entire product lifecycle for one of the Plivo API products. • This role would include gathering and prioritizing product requirements, requirement analysis, working with development teams as a product owner to lead implementation using agile methodology, and working closely with all the stakeholders to ensure all their business requirements are met. • Working with a team of analysts and guiding them into result-driven actionable items. • Effectively collaborate with customers and carrier partners to deliver best-in-class experiences. • Communicate product roadmap, project status, and issues to executive management, and other stakeholders, as necessary. • Engage closely with engineering in Agile methodology to help determine the best technical implementation/design while balancing time-to-market needs. • Partner with cross-functional teams at Plivo and external partners to design, build, launch, and market new features. • Use analytics, market research, usability studies, and competitive analysis to drive decision-making. • Define and proactively monitor key performance metrics to support and inform product decisions. • Engage in problem-solving with Business Analysts to determine trends and root causes. • Partner with Customer Support teams in solving pain points for our users. • Partner with Legal, Privacy, Risk, and Compliance teams to ensure our products are within regulatory boundaries.

Requirements

• Bachelor’s degree in Computer Science is strongly preferred. • Overall 6 Years of experience with a minimum 4 years of product management experience dealing with technical problem solutions at a Tech B2B start-Up as a product manager is a must. • Proven track record for building, launching, and maintaining high-scale, successful products. • 2+ Years of Software Development experience is a must. • Excellent communication and presentation skills – written and verbal. • Innovative, entrepreneurial, confident, and able to multitask. • Tech-savvy and loves to stay on top of industry trends. • Experience with Voice/calling products (preferred). • PM experience at an API business (minimum 2 years).

Benefits

• Remote First Culture. • Home office Infra Allowance. • Industry-leading compensation and benefits. • Premium Healthcare/Wellness benefits for Employee and Family. • Open culture and working with a young and dynamic team. • Career advancement opportunities. • Generous vacation policy leading to great work life balance.