Remote Jobs at Simplify360

Simplify360

Simplify360 is a comprehensive customer experience and support platform that offers a range of digital care solutions for businesses. It provides omnichannel support by consolidating customer communications into a single platform, allowing organizations to manage reviews, emails, and social media interactions efficiently. The platform also features AI-enhanced capabilities, such as chatbots and automated support systems, to improve response times and agent productivity. With tools for reputation management and social media listening, Simplify360 enables businesses to understand customer sentiment and deliver personalized interactions. Simplify360 is designed to enhance customer support across multiple industries, including retail, telecommunications, and banking, by integrating all customer support channels and maximizing engagement on preferred platforms like WhatsApp, Facebook, Instagram, and more.

Social Media Monitoring • Social Media Analytics • Social CRM • Social Media Command Centre • Enterprise CRM integrations