Marketplace Process Manager

4 days ago

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PODEAN

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PODEAN is a premier global marketplace agency dedicated to unlocking growth for brands on various eCommerce platforms. With a team located across five continents, PODEAN specializes in developing award-winning strategies tailored to unique business needs, leveraging data insights to optimize marketplace presence. Their full-service offerings include social commerce initiatives, advanced media planning, content creation, retail management, and logistics, all designed to enhance brand performance on platforms like Amazon and TikTok Shop.

Amazon Advertising • Programmatic • E-Commerce • Sponsored Ads • Brand Performance Marketing

51 - 200 employees

Founded 2018

🛍️ eCommerce

📋 Description

• Responsible for paving the way for our retail team to learn and adapt to new processes, innovations, and tools. • Be first to new marketplace updates and industry hacks, and create an implementation roadmap for the team. • Spearhead innovation within the retail team through tool review, training, and maximizing functionality. • Creative problem-solving in tackling complex issues. • Maintain our comprehensive process library and communicate updates to key stakeholders. • Work with our Retail Director and Retail Manager to keep the team informed with processes. • Help resolve complex retail issues with the retail leadership and SMEs, identifying gaps in current processes. • Conduct process training for regional teams and clients. • Collaborate for cross-functional training.

🎯 Requirements

• At least 10 years of experience in various marketplaces, specifically Amazon and Walmart. • At least 5 years of experience in a client-facing role with an ability to present, train, and demonstrate various Amazon processes to clients. • At least 3 years of experience in an SME role responsible for training team members, creating SOPs, and managing SOPs. • At least 3 years of experience in a management role with a track record of scaling a team. • Expert-level knowledge in Seller Central and Vendor Central • Conduct process training • Process roadmap management • Adept in learning new technologies and integrating them into current processes • Strong problem-solving abilities • Attention to detail. • Assertive • Excellent communication skills • Collaborative mindset. • Ability to manage multiple projects in a fast-paced environment.