Solutions Analyst - Pharmacy

October 17

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PointClickCare

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Electronic health records • EHR • EMR • long-term care • software

1001 - 5000

💰 Secondary Market on 2022-03

Description

• PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. • For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. • Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures. • At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. • Your focus is on providing an exceptional customer experience while handling technical queries and providing solutions for our cloud-based healthcare solutions. • A strong understanding of administrative tasks and workflows for long term care and medical facilities is key to your success.

Requirements

• Understand the business processes and practices within a long-term care or medical facility • Strong, demonstratable problem-solving skills • Excellent communication skills, written and oral • Energized and motivated by a fast paced, dynamic, high demand working environment • Demonstrated ability to multi-task, prioritize, and manage customer expectations • A quick learner with acumen for software and technology • A patient and active listener who is detail-oriented • High level of customer focus and empathy • Familiarity with PointClickCare software is an asset