PracticeTek
PracticeTek is an innovative software and services company revolutionizing healthcare practices by delivering solutions that foster exceptional patient experiences and simplify the business operations of clinicians. The company empowers the growth of healthcare clinics across various specialties including dental, orthodontics, optometry, chiropractic, physical therapy, dermatology, and medical spas. With a focus on healthcare SaaS, PracticeTek collaborates with healthcare providers to help them scale efficiently and enhance the quality of care delivered to patients.
Healthcare Technology • Retail Healthcare
RCM Client Success Manager - III
February 15
PracticeTek
PracticeTek is an innovative software and services company revolutionizing healthcare practices by delivering solutions that foster exceptional patient experiences and simplify the business operations of clinicians. The company empowers the growth of healthcare clinics across various specialties including dental, orthodontics, optometry, chiropractic, physical therapy, dermatology, and medical spas. With a focus on healthcare SaaS, PracticeTek collaborates with healthcare providers to help them scale efficiently and enhance the quality of care delivered to patients.
Healthcare Technology • Retail Healthcare
📋 Description
• Work with dynamic technology solutions that are constantly evolving to meet the needs of the healthcare industry. • Collaborate with a talented and passionate team of individuals who are dedicated to improving the lives of patients and healthcare providers. • Make a real impact on the healthcare industry by helping to improve efficiency and quality of care. • Build a rewarding career with opportunities for growth and development. • Ensure clients constantly appreciate the value of the RCM services and will evangelize, problem solve and overall delight our clients.
🎯 Requirements
• Bachelor's Degree preferred and/or training or equivalent combination of education and experience • 8+ years’ experience in Revenue Cycle Management, including knowledge of billing, common denials, posting, electronic transaction formats and overall practice management in a small practice setting • 3+ years experience in a client facing role with proven ability to manage client accounts and build strong professional relationships • Excellent verbal and written communication skills for presenting data, leading discussions and delivering recommendations with strong interpersonal skills to navigate challenging conversations and build trust with clients • Proficient in healthcare billing software/clearinghouses and EHR/PM platforms and RCM tools; familiarity with payer regulations, coding practices and insurance workflows • Strong working knowledge of Microsoft Office: Excel, Outlook, PowerPoint and Word; advanced Excel and analytical skills to interpret data to identify issues and present solutions in graphical (trends) styles • Self-starter with ability to manage multiple priorities in a fast-paced environment • Strong organizational skills to maintain accurate documentation and follow up on client needs • Chiropractic experience is a plus; professional certifications in healthcare billing, coding or practice management preferred
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