PradeepIT Global Consulting Pvt Ltd - CMMI Level 3 Company
PradeepIT Global Consulting Pvt Ltd is a CMMI Level 3 certified company that specializes in IT services, including cloud solutions and consulting in ERP systems like SAP and Salesforce. They provide a comprehensive range of services such as IT outsourcing, staff augmentation, and managed services, aimed at optimizing client operations with top-tier, pre-vetted talent. The company focuses on user experience, strategic hiring, and effective technology integration to enhance productivity and bring innovative solutions to businesses globally.
Outsourcing Service • IT & ITeS • Managed Service • Development & Support • RPO
Salesforce Einstein Bot
February 10
PradeepIT Global Consulting Pvt Ltd - CMMI Level 3 Company
PradeepIT Global Consulting Pvt Ltd is a CMMI Level 3 certified company that specializes in IT services, including cloud solutions and consulting in ERP systems like SAP and Salesforce. They provide a comprehensive range of services such as IT outsourcing, staff augmentation, and managed services, aimed at optimizing client operations with top-tier, pre-vetted talent. The company focuses on user experience, strategic hiring, and effective technology integration to enhance productivity and bring innovative solutions to businesses globally.
Outsourcing Service • IT & ITeS • Managed Service • Development & Support • RPO
📋 Description
• Salesforce Einstein Bot position involves supporting Live chat setup and Omni Channel. • Requires expertise in various Salesforce clouds and platforms for configuration and customization. • Role demands strong communication skills and the ability to solve problems.
🎯 Requirements
• Experience with Live chat setup, Einstein Bot, and Omni Channel setup. • Knowledge of Best practices. • Software development lifecycle and automation. • Solid understanding of OOP/Functional programming in various languages such as Apex, Python, JavaScript, and related. • Be passionate about learning and adopting new technologies. • Successful practical problem-solving, excellent written and interpersonal communication, and documentation skills. • Knowledge and experience in the different "clouds" including Mulesoft, Platform Events, LWC and related. • Some periodic on-call duties to provide application support, incident management, and troubleshooting when needed. • Should have broad and deep technical knowledge and possess listening, communication, and presentation soft skills. • Should be able to recommend the best solution for a given set of requirements and articulate the trade-offs involved in choosing one solution over another. • Rich experience in Salesforce project implementation, Configuration and Customization. • Good experience in data modeling and product development on Cloud platform.
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