Client Success Specialist

September 10

Apply Now

Receive Emails with Similar Jobs

PredictionHealth

WebsiteLinkedInAll Job Openings

Smarter Healthcare

machine learning • healthcare • healthcare IT

11 - 50

💰 $2M Seed Round on 2020-09

Description

• Manage onboarding process for new clients and business reviews for existing clients • Developing a thorough familiarity with our current and future products • Relaying customer feedback to enable the development and improvement of current and future products • Generating content and customer support documentation to ensure client satisfaction and retention • Provide input and guidance on product development of PT specific product lines • Participation in training programs as required by company • Other ad-hoc projects as needed

Requirements

• Experience in Outpatient Rehabilitation • Strong interpersonal skills for dealing with clients • Ability to gain understanding of client pain points and articulate solutions • Excellent oral and written communication skills • Ability to connect with people via phone/email • Self-motivated and self-directed with strong organizational and interpersonal skills • Ability to work in a fast-paced environment with multiple priorities while maintaining focus • Technologically savvy with the ability to use multiple software and internet platforms • Experience/expertise with Google Suite • Previous management experience • Previous Client Success experience