Customer Experience Manager

January 23

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Logo of Bennie

Bennie

Bennie is an innovative company specializing in employee benefits and HR technology consulting. They offer comprehensive web and mobile platforms that provide high-quality employee benefits solutions. Bennie's services include self-funding health plans, property and casualty insurance solutions, and benefits brokerage services that enhance cost-effectiveness and plan flexibility. By combining modern technology with top-notch consulting, Bennie aims to improve employee satisfaction and streamline HR processes for businesses across various industries.

๐Ÿ“‹ Description

โ€ข Drive customer satisfaction and retention โ€ข Provide exceptional service experience โ€ข Manage service relationship for assigned customers โ€ข Lead customer open enrollment presentations โ€ข Collaborate with cross-functional teams

๐ŸŽฏ Requirements

โ€ข 3 years of benefit account management experience supporting a benefit consulting team โ€ข Bachelorโ€™s degree or equivalent experience โ€ข Life & Health Producerโ€™s License โ€ข Working knowledge of MS Excel, Word, and PowerPoint

๐Ÿ–๏ธ Benefits

โ€ข flexible PTO โ€ข health insurance โ€ข retirement plans โ€ข option to work remotely

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