Implementation Engineer - NY Remote
May 6
Description
• Own the onboarding of customers and ensuring their success using Prelim • Be a thought partner to Prelim customers to help them build out complex forms for new teams and use cases • Tackle technical limitations or opportunities in Prelim that need solving via code (e.g. a bug, a missing feature, etc.) or partner with our product engineering teams to tackle the problem • Be the voice of our customers and represent their needs to the rest of the organization • Present the results of our work to a wide ranging audience from engineers to C-suite executives • Demo Prelim and answer questions about how to make the best use of the product • Create technical content to demonstrate best practices • Suss out the blockers for a customer in adopting Prelim — and overcome them through content, education, product improvements, and training • Serve as the primary, ongoing technical point of contact for our users • Help interview and grow the implementation engineering team
Requirements
• Bachelor's degree in Computer Science or related field • Strong experience with REST & SOAP integrations • Experience with back-end technologies such as Node.js, Python, or Ruby • Experience with databases such as PostgreSQL • Strong problem-solving and analytical skills • Excellent communication and teamwork abilities
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