Customer Service Representative
4 days ago
🇺🇸 United States – Remote
🏄 California – Remote
💵 $22 - $25 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
Description
• Join Qmerit as a Customer Service Representative • Simplify the electrification journey for customers • Engage with EV customers and contractors • Maintain project timelines and service delivery expectations • Strive to maintain high Customer Satisfaction (CSAT) and Net Promoter Score (NPS)
Requirements
• Strong written and verbal communication skills • Advanced Microsoft Office Skills • Demonstrates a working knowledge of the technology tools required within assigned responsibilities • Effective organization and time management skills • Ability to manage multiple tasks with keen attention to detail • Strong problem-solving skills • High level of professionalism
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