Business Consultant - Bilingual

5 days ago

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Quantum Metric

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Continuous Product Design • Product Analytics • Session Replay • Performance Metrics

501 - 1000

💰 $200M Series B on 2021-01

Description

• Quantum Metric's number one objective is happy people, diverse and inclusive culture. • We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. • As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. • We hold regular company-wide events, seasonal challenges + games, and Quantum Metric sponsored local outings when Zoom becomes too much. • We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work. • We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. • At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. • The Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. • The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers.

Requirements

• Fluent in English and Spanish, with optional Italian language skills • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services. • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoy solving complex problems without straightforward solutions • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities • Must be a self-starter, who thrives in fast-paced, ambiguous environments • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals

Benefits

• Group Health Plans (100% paid) • Life Assurance Employee Assistance Program • Stock Options • Employee Lead Referral Program • Internal Lead Referral Program • One-Time Home Office Enhancement Stipend • Monthly Business Expense Stipend • Parental Leave • Unlimited Paid Time Off, plus English Bank and Public Holidays off • Calm App access • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack) • Sick Pay – 10 days full pay per year, anything above that statutory pay only • Automatic enrollment in QM Pension Plan with 4% match • MacBook and awesome swag delivered to your door • Hybrid workspace solutions available through Upflex • Encouraging and collaborative culture