M365 Change Management Consultant

2 days ago

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Quisitive

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You envision the future of your business. We take you there.

Digital Transformation Services • Azure Migration • Azure Development • Cloud Migration • Data Science

501 - 1000

Description

• High performing team members. • Challenging projects. • A stable and profitable company. • A great place to work. • Exciting time of growth for our Customer Excellence Project Management team. • Hiring an OCM Consultant to support user adoption of M365 and other Microsoft technologies. • Drive solutions around people and processes that will transform a customer’s business and that make a significant impact on collaboration and productivity. • Change Management responsibilities will be completed on a project basis. • Focus of projects will include design and implementation of how people interact with Microsoft technology and/or process adaptation surrounding updates to technology within the Microsoft space. • Assess a client’s current state and understand the baseline of change needs. • Complete change management assessments, identify key stakeholders, and work closely with sponsors in defining project/initiative goals and success criteria. • Partner with clients, project managers and technologists in creating recommendations/solutions for change and implementing agreed-upon solutions based on Microsoft and Quisitive best practices. • Design and deliver change management solutions based on potential need for communications, employee development, training, and governance. • Apply a structured methodology and lead change management activities within the defined scope of the project SOW. • Design and facilitate Change Management Workshops created to help organizations understand how Microsoft tools can be successfully configured/rolled out so that business meets/exceeds defined goals. • Provide insight into new opportunities with the client based on knowledge learned during the engagement.

Requirements

• At least five years consulting experience in the areas of management consulting or customer success consulting, including: • Experience with M365/O365 implementation change management, including Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more • Knowledge of ADKAR methodology; PROSCI certification strongly preferred • Experience and knowledge of change management principles, methodologies, and tools • Exceptional communication skills, both written and verbal • Excellent active listening skills • Ability to clearly articulate messages to a variety of audiences • Ability to establish and maintain strong relationships • Ability to influence others and move toward a common vision or goal • Flexible and adaptable; able to work in ambiguous situations • Ability to strategically and tactically solution client needs • Possess a resilient and tenacious view to problem-solving while balancing respect for those in need • Ability to organize self and potentially small OCM teams on larger projects • Problem solving and root cause identification skills • Ability to work effectively at all levels in an organization • Ability to design/facilitate workshops and training sessions • Ability to design and implement User Adoption Plans • Must be a team player and able to work collaboratively with and through others • Acute business acumen and understanding of organizational issues and challenges • Familiarity with project management approaches, tools, and phases of the project lifecycle • Experience with large-scale organizational change efforts • Change management experience with Microsoft CoPilot a plus