Customer Service Representative

January 10

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Logo of Qurate Retail Group

Qurate Retail Group

Retail β€’ ecommerce β€’ broadcasting β€’ multimedia β€’ global

Description

β€’ Handle high volume of inbound customer inquiries β€’ Assist with confirming refunds, taking payments, placing orders β€’ Opportunity for advancement across QVC Group brands β€’ Report to Customer Service Supervisor

Requirements

β€’ Problem-solving and de-escalation skills β€’ Ability to work in a virtual environment β€’ Strong communication skills β€’ Navigating multiple systems and screens β€’ Ability to sit for long periods β€’ Troubleshooting technical problems β€’ Availability for weekends and holidays

Benefits

β€’ Paid time off β€’ Team member discount across brands β€’ Health care benefits starting on day 1 β€’ 401(k) β€’ Tuition reimbursement β€’ Employee assistance program β€’ Parental leave β€’ Paid volunteer hours β€’ Company discounts

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