Director, Client Delivery

Yesterday

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Logo of R1 RCM

R1 RCM

Revenue Cycle Management (RCM) • Physician Advisory Services • Digital Transformation • Patient Experience • Practice Management

10,000+ employees

Founded 2017

⚕️ Healthcare Insurance

☁️ SaaS

💸 Finance

🔥 Funding within the last year

💰 Private Equity Round on 2024-07

Description

• Support Cloudmed’s mission to maximize service quality • Build strong, long-term relationships with customers • Evaluate risk management for customers • Contribute to development of department strategy • Manage client meeting schedules • Ensure Quality Assurance of teamwork product • Monitor Client Delivery KPIs and individual performance metrics • Lead and inspire teams through motivation and recognition • Support Client Success & Business Development initiatives

Requirements

• 5+ years of internal or external customer service experience • Proficiency with Microsoft Office and intermediate level MS Excel • Bachelor’s degree • Time management skills

Benefits

• Competitive benefits package • Opportunity for annual bonus plan

Apply Now

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