Service Delivery Analyst - Ops Lead

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R1 RCM

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Revenue Cycle Management (RCM) • Physician Advisory Services • Digital Transformation • Patient Experience • Practice Management

10,000+

🔥 Funding within the last year

💰 Private Equity Round on 2024-07

Description

• R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services. • Responsible for backend revenue cycle focused on contractual KPI and SLA performance across clients. • Lead by providing strategy, decision support, organization planning and operational leadership to drive overall performance for West Coast clients. • Collaborate across teams, coaching/guiding teams to be subject matter experts. • Focus on improving patient experience, operational excellence and driving operational results.

Requirements

• Extensive acute revenue cycle experience • 3-4 years of operational backend experience • Prior experience of at least 3-4 years with a strong emphasis on operations, finance and data analytics • Must be able to think outside the box approach to drive operational excellence even when faced with challenges or barriers • Critical thinking skills, decisive judgment and the ability to work with minimal supervision • Must be able to work in a stressful environment and take appropriate action • Ability to build engagement to drive effective results • Demonstrated successful project management skills and implementation of complex multiple system integrations • Must be highly organized and able to coordinate many simultaneous activities professional presentations, consulting and communication skills • Experience solving problems in fast paced high pressure situations • Proven ability to look at the world through the eyes of others and interpret business needs in a way that drives the success of others • Strong financial, economic, analytical and technical acumen • Strong communication skills (both written and verbal), good collaboration and negotiation skills, and the ability to work effectively across groups • Conflict/Negotiation management skills • Attention to detail, highly organized and strong process-focused aptitude • Possess strong leadership and organizational skills and can positively influence others • Ability to think creatively, be analytically minded, objective and independent • Can deal with ambiguity and thrive in a highly dynamic environment • Demonstrated ability to negotiate and provide alternative business solutions