IT as a Service • Multi-Cloud • Managed Hosting • Managed AWS/Azure/Google Cloud Platform/OpenStack/Alibaba • Managed Private Cloud for VMware/Microsoft/OpenStack
November 27
IT as a Service • Multi-Cloud • Managed Hosting • Managed AWS/Azure/Google Cloud Platform/OpenStack/Alibaba • Managed Private Cloud for VMware/Microsoft/OpenStack
• The Information Security Engineer configures, improves, modifies, and evaluates security tools and services in our hosting-based environment. • They specialize in conducting technology and system assessments. • Providing technical consultation, to our customers, that offers unparalleled world-class service. • As technology evolves, so does the safety needed, supporting Rackspace Cloud products, being adaptable. • Information Security Engineers partner with additional teams and third-party vendors to resolve security vulnerabilities and respond to all security weak points. • To be a successful Information Security Engineer with Rackspace you will leverage systems like web application (Web Application Firewall), network security (Intrusion Detection/Prevention Systems), database encryption and key management, Anti-Virus, File Integrity Monitoring (FIM), and network authentication (two-factor), to build a fanatical customer outcome. • The Information Security Engineer will create and maintain customer loyalty by providing Fanatical Support above and beyond customer expectations.
• Level-appropriate knowledge of and/or professional experience with: • The Information Security Engineer has an intermediate knowledge of: • Security concepts, principals and technologies • Configuration, investigation, and analysis of Web Application Firewall (WAF) blocked events (Imperva WAF, Incapsula) • Knowledge of common web security vulnerabilities and recommended remediation • Configuration and support of Log Management tools (Alert Logic) • Configuration of Firewalls appliances (Cisco ASA/ASA-X/Firepower, Juniper SRX) • Configuration of Load Balancers appliances (F5 LTM, Citrix Netscaler) • Knowledge of IPSEC and SSL VPN technologies • Troubleshoot network connectivity using industry standard packet capture tools • Services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers • Networking concepts and devices (All OSI Layers) • Windows and Linux operating system administration • Understanding of public cloud security architectures, best practices, and services • Provide guidance on different deployment strategies • Maintain up-to-date vendor related roadmaps and scheduled releases • Execute device firmware upgrades across various platforms based on security requirements / feature updates
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