Information Security Engineer II

November 27, 2024

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Rackspace Technology

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Rackspace Technology is a leading provider of multi-cloud solutions and services. It helps businesses improve their cloud strategies through cloud adoption and transformation, offering managed services, cloud optimization, and application operations. Rackspace delivers solutions across various domains, including artificial intelligence, data management, security, and applications, providing tailored consulting and professional services to ensure effective cloud and technology integration. With a focus on outcomes rather than just infrastructure, Rackspace aims to enhance productivity and innovation for its clients by leveraging its expertise across AWS, Google Cloud, Microsoft Azure, and other leading cloud platforms.

IT as a Service • Multi-Cloud • Managed Hosting • Managed AWS/Azure/Google Cloud Platform/OpenStack/Alibaba • Managed Private Cloud for VMware/Microsoft/OpenStack

5001 - 10000 employees

Founded 1998

🤖 Artificial Intelligence

🔐 Security

📋 Description

• The Information Security Engineer configures, improves, modifies, and evaluates security tools and services in our hosting-based environment. • They specialize in conducting technology and system assessments. • Providing technical consultation, to our customers, that offers unparalleled world-class service. • As technology evolves, so does the safety needed, supporting Rackspace Cloud products, being adaptable. • Information Security Engineers partner with additional teams and third-party vendors to resolve security vulnerabilities and respond to all security weak points. • To be a successful Information Security Engineer with Rackspace you will leverage systems like web application (Web Application Firewall), network security (Intrusion Detection/Prevention Systems), database encryption and key management, Anti-Virus, File Integrity Monitoring (FIM), and network authentication (two-factor), to build a fanatical customer outcome. • The Information Security Engineer will create and maintain customer loyalty by providing Fanatical Support above and beyond customer expectations.

🎯 Requirements

• Level-appropriate knowledge of and/or professional experience with: • The Information Security Engineer has an intermediate knowledge of: • Security concepts, principals and technologies • Configuration, investigation, and analysis of Web Application Firewall (WAF) blocked events (Imperva WAF, Incapsula) • Knowledge of common web security vulnerabilities and recommended remediation • Configuration and support of Log Management tools (Alert Logic) • Configuration of Firewalls appliances (Cisco ASA/ASA-X/Firepower, Juniper SRX) • Configuration of Load Balancers appliances (F5 LTM, Citrix Netscaler) • Knowledge of IPSEC and SSL VPN technologies • Troubleshoot network connectivity using industry standard packet capture tools • Services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers • Networking concepts and devices (All OSI Layers) • Windows and Linux operating system administration • Understanding of public cloud security architectures, best practices, and services • Provide guidance on different deployment strategies • Maintain up-to-date vendor related roadmaps and scheduled releases • Execute device firmware upgrades across various platforms based on security requirements / feature updates