Client Success Analyst - SaaS Healthcare IT EHR

April 6

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

+12 more states

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🌪️ Kansas – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Raintree Systems

WebsiteLinkedInAll Job Openings

As the leading EMR for therapy and rehab, our all-in-one solution includes automated patient engagement, powerful revenue cycle management and billing in addition to flexible business intelligence. Schedule a free discovery call today! -> https://www.raintreeinc.com/schedule-a-demo

Medical Record and Billing • Pediatric Therapy • Physical Therapy • Billing Services • Revenue Cycle

201 - 500 employees

📋 Description

• The Client Success Analyst helps clients achieve their desired outcomes by analyzing client data and providing account-based support to clients and internal staff in a timely, effective, efficient, and thorough manner. • Duties include building strong relationships with clients, understanding their industry, analyzing client data, conducting check-ins, providing support, collaborating with cross-functional teams, and assisting in strategic issues.

🎯 Requirements

• BA/BS in Business Administration, Management or Accounting with a technology-related minor is desired. • Minimum 2 years of experience in Client Success with proven Operations or Technical expertise • Excellent analytical skills with the ability to identify and correlate metrics relevant to client goals in order to drive client success and inform the efforts of the entire team. • Proactive, self-motivated, and have excellent communication and negotiation skills. • Strong business acumen and attention to detail. • Implementation and/or Consulting experience within the healthcare vertical • Knowledge of (EMR) Electronic Medical Record, Patient Engagement, Medical Billing, and Business Information & Analytics systems • Ability to think outside of the box. • Must keep track of, analyze, and find solutions to complex concerns that are often found in disjointed data. • Able to assess the biggest problems and prioritize to impact the most clients in a positive way. • Must be the client’s advocate, ready to go to bat to tackle whatever tasks are needed internally. • Ability to communicate clearly and directly while staying organized. • Must be able to truly understand the client’s pain and come up with the best solutions. • Really listen to clients, care about their experiences, and convey that you care. • Must be a driven self-starter with ability to work independently in a fully remote position.

🏖️ Benefits

• Remote Work/Work From Home • Paid Time Off/11 Paid Holidays/Year-End Holiday Break • Health, Dental, Vision, HSA/FSA, 401K with Company Match • Disability & Life Insurance • Employee Assistance Program • Paid Parental Leave