Instructional Designer - Product Learning

October 31

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Raintree Systems

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Medical Record and Billing • Pediatric Therapy • Physical Therapy • Billing Services • Revenue Cycle

201 - 500

Description

• We're seeking an Instructional Designer to create comprehensive learning experiences for our SaaS product. • You'll design and develop training programs for both our internal teams and customers, ensuring they can fully leverage our software's capabilities. • Design and develop comprehensive learning experiences across various modalities (e.g., eLearning, instructor-led training, webinars, job aids). • Apply learning theories and instructional strategies to create engaging and effective training programs. • Conduct needs assessments to identify learning gaps and opportunities within the organization and customer base. • Develop curriculum maps and learning paths for different user roles and skill levels. • Create assessment strategies to evaluate the effectiveness of training programs. • Collaborate with subject matter experts, product managers, and stakeholders to align learning objectives with business goals. • Contribute to the strategic planning of learning initiatives for product adoption and user success. • Evaluate and recommend new learning technologies and approaches to enhance the overall learning experience. • Collaborate on LMS strategy to ensure alignment with instructional design best practices. • Manage LMS content structure and organization to optimize the learning experience. • Analyze LMS data to inform instructional design decisions and improve learning outcomes. • Support managers in designing effective team-specific learning content within the LMS. • Ensure all designed content meets LMS technical requirements and best practices. • Serve as a mentor to eLearning Specialists.

Requirements

• Bachelor's degree in Instructional Design, Educational Technology, or related field; Master's degree preferred, OR 3+ years of experience in instructional design, preferably in a SaaS or technology environment • Physical or Occupational Therapy experience preferred • Strong understanding of adult learning theories and instructional design models (e.g., ADDIE, SAM, Action Mapping) • Experience in conducting needs assessments and evaluating training effectiveness • Proficiency in eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and Learning Management Systems • Excellent project management skills with the ability to manage multiple projects simultaneously • Strong analytical and problem-solving skills • Outstanding written and verbal communication skills • Experience with LMS content implementation and optimization • Understanding of LMS capabilities and how to leverage them for effective instructional design • Ability to analyze LMS data and apply insights to improve learning experiences • Competencies to Drive Success: • Experience with customer education • Knowledge of data analytics for learning measurement and reporting • Familiarity with UX/UI principles and their application to learning design • Experience with video production and multimedia design • Familiarity with [specific LMS once selected] or similar learning management systems • Experience managing learning content for a large, diverse user base including both employees and clients • Demonstrates the ability to take feedback constructively, adapt to changing circumstances, innovate, and independently drive projects to successful completion. • Experience in healthcare industry, especially EMR, EHR, or RCM

Benefits

• Remote Work/Work From Home • Paid Time Off/11 Paid Holidays/Year-End Holiday Break • Health, Dental, Vision, HSA/FSA • 401K with Company Match • Disability & Life Insurance • Employee Assistance Program • Paid Parental Leave