Revenue Operations Analyst - SaaS

September 20

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Logo of Raintree Systems

Raintree Systems

Medical Record and Billing β€’ Pediatric Therapy β€’ Physical Therapy β€’ Billing Services β€’ Revenue Cycle

201 - 500

Description

β€’ Build relationships with stakeholders in Marketing, Sales, Client Success, Support, Professional Services, and Finance β€’ Act as subject matter expert on Raintree processes, data, and systems β€’ Lead and manage business optimization and system enhancement projects β€’ Partner with business stakeholders to gather and thoroughly document business requirements for projects β€’ Collaborate with the business systems / internal tools team to design, test, implement, and optimize best-in-class technical solutions β€’ Create and deliver training to business users on new and updated processes and tools β€’ Proactively audit processes, systems, and data β€’ Serve as a business admin for select internal tools β€’ Creation and maintenance of sales, marketing, and revenue-related reporting and dashboards in the CRM and/or BI platform β€’ Creation and delivering compelling, data-driven presentations

Requirements

β€’ A bachelor's degree in Business Administration, Marketing, Finance or related field β€’ 3-5 years revenue operations, business analysis, or systems administration experience in a high-growth environment, SaaS preferable β€’ Working knowledge of sales, customer experience, and marketing processes and related data β€’ Knowledge of Salesforce CRM required β€’ Familiarity with one or more of the following (or similar) tools: Outreach, Pardot, Hubspot, Gong, Gainsight, RightAnswers, Chilipiper, Jira, etc. β€’ Advanced MS Excel skills a plus β€’ Excellent verbal & written interpersonal communication skills β€’ Experience working with multiple cross-functional teams

Benefits

β€’ Remote Work/Work From Home β€’ Paid Time Off/11 Paid Holidays/Year-End Holiday Break β€’ Health, Dental, Vision, HSA/FSA β€’ 401K with Company Match β€’ Disability & Life Insurance β€’ Employee Assistance Program β€’ Paid Parental Leave

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