Readymode
Contact Center Solution • Call Center Software • Predictive Dialer Software • Workforce Management • Call Center CRM
Director of Infrastructure
December 9
Readymode
Contact Center Solution • Call Center Software • Predictive Dialer Software • Workforce Management • Call Center CRM
Description
• Lead and scale IT environment • Modernize systems and leverage AWS cloud resources • Ensure systems are secure, scalable, and aligned with organizational needs • Develop infrastructure roadmap that supports company growth • Oversee design and optimization of IT systems and networks • Establish robust security practices and ensure compliance with industry standards • Manage relationships with vendors and provide budget recommendations
Requirements
• Significant expertise in cloud technologies, particularly AWS • Deep understanding of cloud-based infrastructure, including designing, deploying, and managing systems • Experience guiding and mentoring team members • Solid grasp of bare metal systems • Networking expertise for seamless connectivity • Familiarity with key tools such as Puppet, Foreman, Cloudflare, and SonicWall • Experience identifying opportunities for process improvement
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