Alzheimer's disease is the 6th most common and single most expensive disease in the US. Our company SafelyYou spun out of the UC Berkeley AI Research Lab and develops artificial intelligence for managed Alzheimer's care to reduce the frequency and impact of falls, the leading cause of hospitalization in Alzheimer's care. We have peer-reviewed results showing up to 80% fewer falls with an average of 40% fewer falls and 70% fewer ER visits from falls for communities currently using the system. We've raised capital from top VC firms and government funding agencies including Foundation Capital, Data Collective, the National Institutes of Health, and the National Science Foundation. We're always looking for great people eager to make a far-reaching positive impact (http://www.safely-you.com/careers).

SafelyYou

Account Manager

Drive revenue growth and establish relationships with enterprise-level clients using AI for cognitive impairments.

• Drive revenue growth by effectively managing existing accounts and identifying expansion opportunities
• Cultivate and maintain strong, trusted relationships with C-level individuals (CEOs, COOs, CFOs, etc.) of clients
• Negotiate and influence outcomes through data-driven business cases, strategic relationship management, and knowledge of SafelyYou offerings
• Foster a collaborative client management approach by actively engaging new sales, marketing, customer success, and project management teams
• Stay informed about industry trends, the competitive landscape, and new products through networking, professional organizations, and publications
• Lead contract negotiations with prospective clients to ensure successful deal closures
• Deliver high-quality, motivational presentations to clients, effectively addressing their questions about products, prices, and availability
• Update and maintain all opportunities and follow-on activities in the Company's CRM system

Enterprise Account Manager

Software Engineer

Build and maintain data repositories and pipelines for customer-facing products and analytics.

• Build infrastructure for extraction, transformation, and loading of data from various data sources, including care facilities and medical records, using AWS and database technologies
• Build analytical tools to utilize the data pipeline, providing actionable insight into key metrics for health care professionals and executives, which help them solve the problem of care quality
• Work with stakeholders including Executive, Product, and other business teams to support their data needs for understanding care trends, improving patient outcomes, and analyzing opportunities to improve services and products
• Develop tests to validate results and ensure high code and data quality
• Document changes and write technical specifications to help maintain and improve systems
• Work in an Agile environment to plan, track, and improve the delivery of new features and products
• Work closely with customer support and operations teams to provide support and participate in on-call rotation as needed

Senior Data Developer

Marketing

Plan and execute events to generate leads for technology supporting Alzheimer's care.

• Responsible for the successful planning and execution of SafelyYou events programs that align with business objectives and drive lead generation
• Partnering closely with SafelyYou’s broader marketing team
• Support marketing team efforts to carry out marketing campaigns
• Manage all event-related reporting
• Design and execute outreach strategies that target specific audiences
• Support email marketing template creation, testing and execution
• Manage relationships with industry associations
• Maintain an inventory and directory of marketing materials
• Manage multiple, diverse projects in a dynamic, fast-paced, high-growth environment

Marketing Events Associate

Customer Success

Manage customer accounts and drive adoption of fall prevention technology for senior care.

• Manage customer accounts to drive adoption and outcomes leading to renewals, expansion and advocacy across account portfolio
• Facilitate customer outcomes through ongoing analysis of data
• Effectively communicate with various levels of stakeholders within an account serving as the main point of contact between SafelyYou and community locations
• Support communities throughout pilot period, coordinating and leading weekly fall huddles, discussing opt-in/consent strategies
• Create user accounts, perform clinical review of fall events and provide technical platform support
• Professionally field customer/family questions or concerns to overcome/manage objections to build trust in our service technology
• Cultivate a confident and engaged community partnership to drive retention and growth by demonstrating value in the technology and expertise in falls management
• Onsite community support for training, engagement in platform use, and improving fall response outcomes per customer needs
• Develop and refine customer-facing training materials, answer questions, and troubleshoot technology
• Collaborate and create various SafelyYou materials to support fall programs for customers and marketing support
• Conduct zoom training sessions for community marketing/sales departments
• Professionally represent SY to the healthcare industry and other business partners through zoom webinars, conferences, and corporate meetings
• Foster customers/accounts that can further support the growth of SY through shared publications, media content, co-presenting at conferences, or as a business reference
• Represent the voice of the customer to improve our sales process and product roadmap
• Work cross-functionality with other SY departments: AI, engineering, sales/marketing, implementation, billing and operations

Clinical Success Manager (Must Be Pacific or Mountain Time Zone)

Full-stack Engineer

• Implement the vision, strategy, and roadmap for the management, observability, and alarming of our embedded edge AI processing cameras and equipment
• Drive improvements to the availability, scalability, latency, and efficiency of SafelyYou core embedded products with scale and reproducibility in mind: “cattle only, and no pets”
• Improve reliability, quality, and time-to-market of our suite of software solution
• Provide technical guidance to the team through mentoring, training, and experimentation
• Make design decisions and provide recommendations throughout our entire IoT platform and within the team
• Lead by example by making quality a core aspect of the delivery
• Promote the adoption of agile best practices while being an ambassador of our company values
• Communicate passionately about the team, mission, and technology

Sr. Software Developer - Fleet

Remote Marketing Manager for AI healthcare company focusing on Alzheimer’s solutions.

• This is a fully remote role
• The Marketing Manager will be responsible for creating and executing marketing plans that align with our business objectives and drive sales growth
• You will oversee aspects of marketing and advertising, from developing campaigns and promotions to managing customer engagement and lead generation
• You will also work closely with the sales team and external partners to ensure effective communication and positioning of our products and services
• You will monitor and analyze customer behavior and industry trends and use data-driven insights to optimize our marketing strategies
• You will also manage the assigned marketing budget and report on the performance of your activities
• Assist in the creation of an annual and quarterly marketing plan based upon core business objectives
• Leading market research projects to better understand voice of customer
• Creation of marketing segmentation and personas to better identify target audience
• Oversees development and implementation of all marketing and advertising strategies to ensure steady market share growth, meet or exceed annual new product and category sales goals
• Works alongside sales to drive customer engagement through communications, promotions and programs
• Act as the lead POC for external brand agencies and consultants
• Develop and execute campaign strategies to drive sales and brand awareness
• Develop and manage an annual calendar inclusive of all marketing activity, deliverables, and deadlines
• Continuously gain market, customer and competitive insights
• Work closely with the Sales team on managing contacts and nurturing global leads, holding teams accountable to frequency and quality of communication using KPIs, dashboards and scorecards as needed
• Creation of training materials and conducts classes to educate sales, clinical and other necessary groups
• Monitor and analyze customer behavior and engagement, as well as industry trends in competitive marketing strategies to drive positioning and customer journey mapping
• Manage relationships and projects with agencies, contractors, and internal contributors to successfully execute projects
• Lead VOB initiatives, and work internally and externally to fully understand customer needs
• Build GTM and positioning plans for new and existing/evolving products and services
• Develop, test and implement brand messaging, campaigns and marketing materials
• Articulate product strategies and value propositions to internal and external groups
• Manage the assigned marketing budget with regular reporting to leadership
• Analyze the competitive landscape to pinpoint trends and opportunities
• Manage relationships and projects with internal and external contributors
• Partner closely with the entire marketing team to keep all marketing projects organized and on track
• Manage an overall marketing calendar including a variety of email campaigns, webinar series, blogs and other thought leadership, social media, videos, events, monthly themes, and other special initiatives and programs
• Develop project plans for marketing projects and assign tasks and timing of deliverables for internal and external team members as needed
• Oversee project timelines and project progression through various phases of development, documenting and supporting as needed, collaborating with associated team members on project and deliverable prioritization
• Facilitate input across departments on project deliverables and escalate roadblocks to appropriate individuals as appropriate

Remote Jobs at SafelyYou