Manager - Technical Implementation

April 1

Apply Now

Receive Emails with Similar Jobs

Red Canary

WebsiteLinkedInAll Job Openings

Red Canary is a leader in the cybersecurity industry, specializing in Managed Detection and Response (MDR) services. They provide advanced threat detection solutions to protect against ransomware, supply chain compromises, and various cyber threats across multiple domains including endpoint, cloud, and email security. Red Canary's platform is recognized for its seamless integration with major technology platforms like Microsoft and AWS, offering 24/7 monitoring and real-time threat intelligence. The company also focuses on improving operations through threat hunting and automation tools, along with providing training and resources to bolster cybersecurity readiness for organizations.

Threat Detection • Endpoint Detection & Response • Endpoint Security • Managed Security • Threat Hunting

201 - 500 employees

Founded 2017

🔒 Cybersecurity

🔐 Security

📋 Description

• Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. • We're a cybersecurity company that protects, supports, and empowers organizations to make better security decisions. • The combination of our technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. • We're united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. • As the Manager of Technical Implementation, you will lead and grow a team of skilled Technical Implementation Managers (TIMs). • You will provide strategic direction, mentorship, and operational oversight to enhance team performance and customer outcomes.

🎯 Requirements

• 5+ years of experience in technical implementation, onboarding, or customer success roles within SaaS, cybersecurity, or related industries. • Proven track record of leading and developing high-performing teams, including hiring, coaching, and mentoring team members. • Strong expertise in endpoint, cloud, and identity vendors such as Carbon Black, Crowdstrike, Microsoft Defender, Palo Alto Cortex XDR, SentinelOne, Amazon AWS, and Microsoft Azure. • Demonstrated ability to create and scale processes, tools, and frameworks for technical onboarding and implementation. • Exceptional organizational and strategic thinking skills, with the ability to manage competing priorities in a dynamic environment. • Strong communication and interpersonal skills, with experience collaborating across functions and engaging with executive stakeholders. • A growth mindset, focused on driving continuous improvement and empowering team members to excel.

🏖️ Benefits

• Very rich benefits program for full-time team members so they can focus on families and improving customers’ security.