Senior Customer Success Manager

September 19

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Description

β€’ Manage customer adoption and retention β€’ Conduct business reviews with C-level executives β€’ Identify gaps and create action plans β€’ Collaborate with Sales for renewals and expansions β€’ Shape the future of Customer Success at Relyance AI

Requirements

β€’ 5+ years of experience managing enterprise accounts β€’ Curiosity about technology stack and privacy β€’ Growth mindset β€’ Strong project management skills β€’ Empathy for customer workflows β€’ Past technical experience

Benefits

β€’ Equal-opportunity employer β€’ Commitment to diversity and inclusion β€’ Fair and equitable compensation practices β€’ Use of data-driven pay practices

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